nogh88's Privacy Policy
Your personal information is precious to us. This policy clearly explains how nogh88 collects, uses, and keeps your information safe.
1. Introduction
nogh88 ("we", "us", or "platform") operates a trusted online casino and sports betting platform for players in Bangladesh. This privacy policy explains how your personal information is collected, processed, stored, and protected when you use our website, create an account, or use our services.
By using our services you are accepting this privacy policy. We ask that you read this policy carefully. If you have any questions, please contact us.
This policy applies only to persons aged 21 or older. We do not knowingly collect information from minors.
2. Information We Collect
nogh88 may collect the following types of information as needed to provide its services:
2.1 Information You Provide Directly
- Full name, date of birth, and national ID or passport details (for age verification)
- Email address and mobile number
- Password (stored in encrypted form — never in plain text)
- Payment-related information: bKash, Nagad, or Rocket account numbers (for processing transactions)
- Any information provided when contacting customer support
2.2 Automatically Collected Information
- IP address and device identification information
- Browser type, operating system, and language settings
- Browsing history on the platform, page views, and click data
- Login date, time, and session duration
- Gaming and betting activity logs
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies — these help improve your experience, ensure security, and monitor platform performance. Most browsers allow you to disable cookies, but doing so may limit some services.
3. How We Use Your Information
Collected information is used only for the purposes listed below:
- Creating, managing, and verifying accounts
- Processing deposits, withdrawals, and other financial transactions
- Age verification and identity confirmation
- Providing customer support and resolving complaints
- Protecting platform security and preventing fraud
- Implementing responsible gaming policies
- Meeting applicable legal and regulatory obligations
- Improving service quality and analysing user experience
- Sending promotional communications subject to your consent
We never sell your information to third parties. Sharing information with third parties is limited strictly to the situations described below.
4. Disclosure of Information and Third Parties
nogh88 may share your information with third parties only in the following situations:
4.1 Service Provider Partners
Trusted third-party services may be used for payment gateways, identity verification, and technology infrastructure management. These partners may access only the information needed to provide the specific service and may not use it for any other purpose.
4.2 Legal Obligations
If disclosure of information is legally required due to legal proceedings, a court order, or direction from a regulatory authority, we are obliged to comply.
4.3 Fraud Prevention
Information may be shared with relevant authorities to prevent suspicious transactions, money laundering, or fraudulent activity.
4.4 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred. In such cases we will notify you in advance and inform you of the details of the new policy.
5. Data Security Measures
nogh88 has put in place the following technical and organisational measures to ensure the security of your information:
- All data transfers secured through SSL (Secure Socket Layer) encryption technology
- Passwords stored using industry-standard hashing algorithms — never stored in plain text
- Regular security audits and vulnerability testing
- Only authorised staff may access personal information
- Firewall and intrusion detection systems
- Regular backups and recovery plans for servers and databases
While we maintain the highest security measures, it is not possible to guarantee 100% security on the internet. It is your responsibility to keep your account password confidential and to log out after using an unfamiliar device.
6. Data Retention Period
How long your information is retained depends on the type of information and legal requirements:
- Information for active account holders is retained for as long as the account remains active.
- Even after an account is closed, some information may be retained for a specified period to meet legal and regulatory obligations.
- Financial transaction records are retained in accordance with applicable legal regulations.
- Marketing-related information is deleted immediately upon withdrawal of your consent.
7. Your Rights
You have the following rights regarding your personal information:
7.1 Right of Access
You have the right to know what information we hold about you.
7.2 Right to Rectification
If any of your information is incorrect or incomplete, you may request a correction. Most information can be updated directly from your account settings.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.
7.4 Right to Restrict Processing
In certain cases you may request that the processing of your information be restricted.
7.5 Right to Object to Marketing
If you do not wish to receive promotional communications, you may withdraw your consent at any time. This can be done through account settings or via support.
To exercise any of the above rights, please contact our support team. We will endeavour to respond to your request as quickly as possible, and within a maximum of 30 working days.
8. Protection of Minors
nogh88's services are strictly for persons aged 21 or older. We do not knowingly collect any information from minors. Age is verified at the time of account registration, and suspicious accounts are investigated and closed if necessary.
If you become aware that a minor has provided information on our platform, please notify us immediately. We will take steps to delete that information promptly.
9. International Data Transfers
Our servers and service providers may be located in various countries. If your information is transferred outside Bangladesh, this will only be done with adequate protection measures in place.
For countries to which your information may be transferred, appropriate contractual and technical security measures are maintained to protect personal information.
10. Third-Party Websites
Our platform may occasionally contain references to third-party websites. However, we do not control the privacy policies of any external websites and are not responsible for them. Before visiting any other website, please review their own privacy policy.
11. Changes to This Policy
We may update this privacy policy from time to time. For significant changes, we will publish a notice on the platform and/or notify you at your registered email address.
Continuing to use the platform after any change means you are considered to have accepted the updated privacy policy. You can check the "Last updated" date at the top of the page to find out when the most recent change was made.
12. Contact Us
For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
Customer Support
24/7 live chat — speak directly with our support team in Bengali.
Email: [email protected]
We will endeavour to respond to your request as soon as possible.